Topic
Conversational AI
People don’t want forms and portals — they want to be guided. CINDR.LA builds conversational AI that replaces multi-step interfaces with a natural dialogue that understands intent and moves the task forward.
These projects show the range: a conversational banker that walks customers through KYC and onboarding without the drop-off of traditional forms, an employee copilot that guides new hires through their first ninety days, a triage agent that classifies and resolves support requests, and a bridge that turns customer conversations into product tasks. In each, the conversation isn’t a chatbot bolted on top — it’s the interface, wired into the systems that do the real work.
Every system below is in production, handling live customers or employees, and measured on completion and resolution — not vanity metrics.
Case Studies

AI Support Triage & Auto-Resolution
How a SaaS company eliminated 70% of L1 tickets by deploying an AI triage agent that classifies, routes, and resolves support requests autonomously.

Turning Customer Tickets into Product Tasks
How a CX team closed the loop between customer feedback and engineering delivery by automating the bridge between their helpdesk and project management tools.

AI-Powered Employee Onboarding Copilot
How an enterprise reduced new hire ramp time by 60% by replacing static onboarding portals with a conversational AI copilot that guides employees through their first 90 days.

AI Banker: Conversational Customer Onboarding & KYC
How a financial services enterprise replaced multi-step KYC forms with a conversational AI banker that guides customers through onboarding naturally — improving completion rates, trust, and upsell performance.